Refund Policy

French version here

German version here

We hope that you'll absolutely love our products.  

You are fully protected by a 100% money-back return policy.  

Here's how it works...  

If for any reason you're dissatisfied with "The Lost Skills of Independence" at any time during the first 60 days, simply ask for a full refund. You'll get your money back. That's a firm promise and commitment.

If you have any questions about your refund, please e-mail your question to:
[email protected]

Please include the words "Refund Question" in the subject line of your e-mail so that we can address your question quickly.

There are two refund options to choose from:

• Our Keep the Book Money Back guarantee, where you keep the book and receive a refund excluding the shipping and handling costs.
• Or receive a full refund after sending us the book back.

In this case, please send the package to one of the following addresses, based on your location:

-For US, Mexico and South America:  2515 Waukegan Rd, PMB 45933, Bannockburn, IL 60015  

-For Canada: 1771 Robson Street -1361, Vancouver, BC V6G 3B7, Canada 

-For Europe*: PMB 9059, Paxlaan 10, Hoofddorp, Noord Holland 2131 PZ, Netherlands 

(*) Only in the case of Spain, you can also sent the package to: Calle Gil-Vernet 54/55, Poligono Les Tapies 1 #1027, Hospitalet De L'infant, Tarragona 43890, Spain 

-For UK: 275 New North Road Islington # 5140, London,  N1 7AA, United Kingdom 

-For any other country not included in the list above, it can be sent to: PMB 9059, Paxlaan 10, Hoofddorp, Noord Holland 2131 PZ, Netherlands 

Recipient: Global Brother SRL – Fulfillment

Finally, and this is totally optional and at your discretion, we sure would appreciate it if you would include some explanation for your choice so we can work to make the product better. We want satisfied customers and we appreciate and welcome your feedback.